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It was great having knowing that if my trip was delayed or canceled, from snow delays, it was covered. I made mistake of not purchasing entire cost up front. I thought the trip was going to be less. ...
Good customer service and support
Megan was more than helpful. She offered solutions to my inquiry without my even asking. Customer service one rarely sees today.
I spoke today with a person who could help me with questions regarding our reimbursement after we had to cancel our trip. Unfortunately, my husband developed pneumonia. Two days before we were to lea ...
Well I didn't need your insurance because my trip went smoothly but it's good know if I needed evacuation from some other country, you're there.
When I called customer service my questions were answered clearly and thoroughly. The well informed representative went the extra mile to bring up some details and scenarios that I had not thought o ...
Very professional customer service, knowledgeable, professional and efficient.
supper helpful and patient!
Dealing with the persons at Roam, especially dealing with Cory, made the discussion and finalizing the insurance arrangements a much easier task. He was extremely professional, and discussed with me ...
Cory did a great job in explaining the plans and was very thorough. Very patient and answered all of my questions. Was also very courteous!
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