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I spoke today with a person who could help me with questions regarding our reimbursement after we had to cancel our trip. Unfortunately, my husband developed pneumonia. Two days before we were to lea ...
Well I didn't need your insurance because my trip went smoothly but it's good know if I needed evacuation from some other country, you're there.
When I called customer service my questions were answered clearly and thoroughly. The well informed representative went the extra mile to bring up some details and scenarios that I had not thought o ...
Very professional customer service, knowledgeable, professional and efficient.
supper helpful and patient!
Dealing with the persons at Roam, especially dealing with Cory, made the discussion and finalizing the insurance arrangements a much easier task. He was extremely professional, and discussed with me ...
Cory did a great job in explaining the plans and was very thorough. Very patient and answered all of my questions. Was also very courteous!
Helpful, courteous, informed service. And Cory remembered me!
The representative was quick to return my call and efficiently assisted me in securing coverage.
The agent by the name of Megan was very helpful and explained everything. I also recommended her to a friend that is looking for travel insurance.
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